Our sales team gets asked a lot of questions about precisely what we do and what the benefits of our services are. To help you better understand what we offer, we’ve compiled a shortlist of the most commonly asked questions.
DO YOU OFFER SERVICES IN MY STATE?
ClickNotices grows every day, and we offer services in every state. We provide full-service solutions in an ever-growing number of states. Contact us for details on what we can do for you!
ARE YOU ATTORNEYS?
No. Though we partner with attorneys where necessary, we do not operate as a Law Firm.
DO YOU SEND YOUR NOTICES AUTOMATICALLY BASED ON A SET CRITERIA OR DO MY PROPERTY MANAGERS HAVE TO PUSH A BUTTON?
You can choose to do one or the other. It’s easier and faster for an automated solution, but if you prefer to select residents to remove, that’s available as well.
CAN YOU PUSH LETTERS BACK TO THE TENANTS FILE IN OUR SOFTWARE?
Simply put, no. Though our software is capable, most Property Management software is not. Once it is commonplace, we look to offer that feature to our clients.
CAN I CHARGE BACK THE CLICKNOTICES FEE TO MY TENANTS?
You certainly can, in fact, in most cases, we can do it for you! Our integration with your PM software allows us to not only pull the ledger and rent roll info but also push back our fee directly to your resident ledger. This feature is a real crowd pleaser on the corporate and site-level because it not only saves a ton of time but also ensures 100% accuracy in these chargebacks. Of course, lease language is vital; however, we are happy to have our legal team review your lease to let you know precisely which fees are allowed to be posted.
WHY WOULD WE CHOOSE TO PAY FOR CLICKNOTICES’ SERVICES WHEN OUR PROPERTY MANAGERS CAN DO THEM FOR NO COST?
Good Question! You can change the oil in your car yourself, or you can hire a mechanic to ensure it’s done quickly and correctly, which do you do?
Yes, there is a fee for our service; however, there are a significant amount of soft costs by using your on-site staff, which that fee would replace in my conversations with property managers. Nationwide, the average amount of time it takes to print, stuff, stamp, and mail legal notices alone is 4 to 8 hours per month! That same process would only take minutes via the ClickNotices platform. The time spent directly sending out notices increases exponentially once you factor in the full Rent Court process such as filing, court prep, court appearances, warrants, etc.… On average Property Managers who do this entire process themselves are spending 3-5 full days each month, imagine what your Managers could do when they aren’t spending 15% of their day on the one part of their job they dislike the most.
In addition to time, ClickNotices provides transparency at the corporate level that cannot be matched. We ensure your rules are being consistently followed every month at every property, protecting you from potential fair housing issues and costly errors. Consistency is the key, ClickNotices is not an eviction company; our goal is to increase your NOI and reduce bad debt by establishing a consistent process that changes lousy payment behavior.